FAQ
Frequently Asked Questions - Cozy Living Capitol
Welcome to Cozy Living Capitol, your go-to destination for exquisite home furniture and decor. We're here to provide answers to some common questions you might have about shopping with us.
1. What is Cozy Living Capitol?
Cozy Living Capitol is a premium online store dedicated to offering high-quality home furniture and decor items to transform your living spaces into cozy, inviting havens. We pride ourselves on our stylish and functional selections.
2. How do I place an order?
To place an order with Cozy Living Capitol, simply browse our website, select the items you desire, and add them to your cart. When you're ready to check out, follow the prompts to complete your purchase securely. If you have any issues, our customer support team is ready to assist.
3. What payment methods do you accept?
Cozy Living Capitol accepts major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also support payment through PayPal for added convenience. You can also view our accepted payment methods at the bottom of our website.
4. What are your shipping options and fees?
We offer various shipping options, and the shipping fees are calculated based on factors like the destination and the weight and size of your order. You can view the shipping fees during the checkout process before finalizing your purchase.
5. Do you offer international shipping?
Currently, we primarily serve customers within the United States. For international inquiries, please contact our customer support team at support@cozylivingcapitol.com.
6. What is your return policy?
At Cozy Living Capitol, we aim for your complete satisfaction. If you're not happy with your purchase, you can return it within 30 days of delivery. Please refer to our Return Policy for detailed instructions and conditions. https://cozylivingcapitol.com/policies/refund-policy
7. How can I contact your customer support team?
For any questions, concerns, or assistance, please reach out to our customer support team at support@cozylivingcapitol.com. We're here to help and typically respond within 24 hours.
8. Do you offer any special promotions or discounts?
Yes, we frequently offer special promotions and discounts. Be sure to sign up for our newsletter to stay updated on the latest offers and promotions, and follow us on social media for exclusive deals.
9. Is my personal information secure when shopping with Cozy Living Capitol?
We take the security of your personal information seriously. Cozy Living Capitol employs industry-standard encryption technology to protect your data during transmission. You can learn more in our Privacy Policy. https://cozylivingcapitol.com/policies/privacy-policy
10. Do you have a physical store location?
As of now, Cozy Living Capitol operates exclusively online. Our website is your one-stop shop for all your home furniture and decor needs.
If you have any additional questions or require further assistance, please do not hesitate to contact our customer support team at support@cozylivingcapitol.com. We're here to make your shopping experience with Cozy Living Capitol as smooth and enjoyable as possible.